FAQs

Got a query?

Got another query? Drop us a message on Facebook Messenger or Email Us.

Non-professional cameras are ok to bring (no large/removable lenses) but please do not use iPads or selfie-sticks as you will be asked to leave them in the cloakroom.

We’re afraid we cannot issue press or photo passes for shows. Please contact the promoter for the show directly for any requests.

Wanna book a show? Or a party!? Check out our venue hire page!

Looking for shows? Drop a message to unsigned@dhpfamily.com!

For lost property queries please send an email to lostproperty@thegarage.london

Most of our concert shows are 14+. Under 16s must be accompanied by an adult (over 18). We recommend anyone who looks young to bring valid photo ID with them to prove they’re over 16, or over 18 for the sale of alcohol. Valid photo ID forms accepted are in date: passport, UK driving license or UK issued PASS card.

Stage times are posted on our Twitter page here around 2-3 hours before a show. We’re afraid we don’t usually have the times before the day of the show.

The Garage takes the needs of disabled customers and those with specific access requirements very seriously and actively encourages all patrons to attend the events scheduled at the venue. For any direct queries regarding access, please email the venue at accessibility@thegarage.london.

For full information please visit our Accessibility page.

Unfortunately, there is no wheelchair access available to the upstairs room, The Grace. Please check where the advertised performance will take place via our website or the website of any of our authorised ticket retailers before continuing with your purchase.

For companion tickets, please book a standard entry ticket via Alt Tickets and then email proof of eligibility through to customerenquiries@alttickets.com.

Any of the below are accepted:

  • Front page of DLA / PIP
  • Front page of Attendance Allowance letter
  • Evidence that registered severely sight impaired
  • Recognised Assistance Dog ID card
  • Access Card

Once your request has been received and approved we will email you back with further information as to how your essential companion ticket will be issued. In addition, we will review any application without these forms of evidence on a case-by-case basis.

We are super close to Highbury and Islington station (across the road from it, in fact), so this is the best way to reach us.

Click here to ask Google Maps for directions from where you are!

Please contact the ticket provider directly for queries regarding, refunds or exchanges. All ticket purchases are subject to the provider’s terms and conditions.

Our box office is not open before an event opens, so we’re afraid you cannot buy tickets direct from the venue nor are you able to collect tickets prior to doors.

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